Customer service

WHAT ABOUT YOUR CUSTOMERS?

How do you define your customer loyalty ?

Do your customers enjoy transacting with you ?

Have they ever considered working with competitors ?

How can you persuade them to spend more with you ?

How often do you surprise them with new initiatives ?

customer service

 

 

TransactionFocus Survey

OR please enter shortlink

Transaction Focus Survey

Into your browser

Rapid customer feedback via Mobile, Devices, using QR codes and short links.

GUEST FOCUS

We have a service called GUEST FOCUS.

We train staff in hotels and restaurants about the importance of tip top customer service and audit your hotels’ customer experience.

Ask your guests to rate your service.

 

 

CUSTOMER SERVICE FOCUS

Transaction Focus shortlist HappyOrNot for NHS Patient Feedback Award

https://www.rdash.nhs.uk/39372/trusts-patient-feedback-scheme-shortlisted-for-top-awards/

and get a feature in the Royal College of Nursing magazine